Introduction

DUR Real Estate (“DUR,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information in the following ways:

• Information you provide directly, such as your name, email address, phone number, and any message you submit through our contact forms.
• Technical information collected automatically when you visit our website, such as your IP address, browser type, device information, and pages viewed, typically gathered through cookies and similar technologies.

How We Use Your Information

We use the information we collect to respond to your enquiries, provide our advisory services, improve our website and communications, and comply with applicable legal obligations. We do not send marketing communications without your consent.

Cookies

Our website uses cookies to support core functionality and to understand how visitors use the site. You can control or disable cookies through your browser settings; doing so may affect how parts of the site function.

Sharing of Information

We do not sell your personal information. We may share it with trusted service providers who support our website and business operations (such as hosting, email, or client management tools), under obligations of confidentiality, or where required by law.

Data Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To make such a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies directly.

Children’s Privacy

Our website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights over your personal information, please contact us at info@dur‑realestate.com or +971 54 521 9695, or write to us at 25th Floor, Sheraton Grand Office – Burj Al Salam Building, Trade Center First, Dubai, UAE.